Delight & Retain

Delight Customers – Produce Promoters

How Many of Your Clients Help Promote Your Business?

inbound methodology retain clients
It’s great! You’ve been able to attract people to your website through SEO or other techniques, then convert them to leads and then customers. Now what?

You obviously want them to keep coming back for your services, but you can take it a step further. How about producing an army of people who will promote your business for you?

Establish loyalty, as well as stay top-of-mind by showing your customers that you still value them after they purchase from you.

 

How we help

The business relationship should never end with a purchase. You need to continue to delight your customers and here are some ways we can help you do that.

Customer Focused Content

Build strong relationships with your customers by providing them post-service content. This can be in the form of blog posts, videos, tips and trick, how-to articles and videos, etc. You can utilize your website, email marketing or social media channels to get this content out to them. Continue to be a resource beyond the purchase of your service.

Email Marketing

Set up automated email marketing campaigns specifically for clients. These can include offers, survey requests, review requests and more. Maintain top-of-mind awareness to strengthen your relationship with clients.

Social Media

Social media provides a way to not only provide valuable information, but also a way to ask questions and engage with your clients. You can even ask use social media to request that they share content to expand your reach. Let us show you how.

improve customer experience

The Importance of Online Customer Reviews

90% of consumers read online reviews before visiting a business. And, 88% of consumers trust online reviews as much as personal recommendations.

You need to have them!

Let us put together a review promotion and management program for your business to build trust with potential clients.